Privacy Policy

1. Introduction

Welcome to Ludo Social ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and display name
• Email address
• Profile picture
• Country and location information
• Game statistics and preferences
• Device information and identifiers

2.2 Game Data

We collect information related to your gaming activity:

• Game scores and statistics
• Friends and connections
• Chat messages and communications
• In-game purchases and transactions
• Game preferences and settings

2.3 Technical Information

We automatically collect certain technical information:

• Device type and operating system
• App version and usage statistics
• Network connection information
• Crash reports and error logs

2.4 Third-Party SDKs and Services

Our app uses the following third-party SDKs and services. Each may collect or process data as described in their own privacy policies:

• Supabase – Authentication, database, cloud storage, and real-time features. Data: account info, profile data, game stats, chat and moments content, optional push token. Used for: sign-in, profiles, gameplay, chat, Moments, and (if enabled) push notifications.
• Google Sign-In – Account creation and login. Data: email, name, profile photo. Used for: authentication and profile setup.
• Firebase (Google) – Analytics only. Data: app usage, device identifiers, approximate location. Used for: understanding how the app is used and improving the service.
• Google Mobile Ads (AdMob) – Banner and native ads. Data: device ID, ad interaction, approximate location (as per Google’s policy). Used for: serving and measuring ads.
• AppLovin MAX – Rewarded video and banner ads. Data: device identifier, ad views, user ID (hashed) for reward delivery. Used for: serving ads and crediting in-app rewards for watching ads.
• LiveKit – Voice and video calls. Data: audio/video streams, connection metadata. Used for: voice rooms and calls; real-time only, not stored by us.
• Google Play Billing – In-app purchases. Data: purchase history, product IDs. Used for: processing purchases of virtual currency and items.

2.5 Data Used for Specific Functionality

We collect and use data only as needed for each feature:

• Account and profile: Name, email, profile photo, country – to create and show your profile and in-game identity.
• Gameplay and stats: Game results, scores, wins/losses, coins, streaks – to run games, show leaderboards, and manage in-game economy.
• Friends and social: Friend list, connections – to show friends and enable multiplayer and social features.
• Chat and Moments: Chat messages, photos, and posts you send – to provide chat and Moments; stored on our servers (Supabase).
• Voice and video: Live audio/video – used only for real-time calls/rooms via LiveKit; we do not store call content.
• Advertising: We use ads (Google AdMob and AppLovin MAX). Ad networks may collect device and usage data to show and measure ads. We do not sell your personal information to advertisers.
• Analytics: App opens, screen views, and usage events (e.g. via Firebase Analytics) – to improve the app and fix issues.
• Push notifications (if enabled): Device push token – to send you notifications; stored in your profile.

2.6 Advertising

Our app contains advertising provided by Google AdMob and AppLovin MAX. These partners may collect device identifiers, IP address, and usage data to deliver and measure ads. Their use of data is governed by their respective privacy policies (Google Advertising and AppLovin). We do not sell your personal data. You can limit ad tracking via your device settings (e.g. “Limit Ad Tracking” on iOS, “Opt out of Ads Personalization” on Android).

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our gaming services
• Personalize your gaming experience
• Enable social features and friend connections
• Process in-game purchases and transactions
• Send notifications and updates
• Improve our services and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: With trusted third-party services that help us operate our platform
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Safety and security: To protect users and prevent fraud

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data storage practices

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a portable format
• Opt-out: Unsubscribe from communications

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from this policy will be resolved in the courts of [Your Jurisdiction].